This program is provided by Training &Education and is available to all official Ericsson Partners interested in co-operating with us in the area of training.

Partners can participate in a training program designed specifically for BSCS iX specialists who want to become certified trainers in one or all of the following areas:

• Customer Care 
• Pricing Configuration

Benefits of the Partner Trainer Certification Program

• Competitive advantage: The program ensures a high-standard of professional competence to partners.
• Reduced time to production: Your customers' training needs can be satisfied at an earlier stage, enables them to increase a return on investment (ROI).
• More job satisfaction and employee retention: The program increases individual job satisfaction by increasing expertise and expanding job roles.
• Reduced costs for internal training: Internal knowledge transfer is more efficient, rapid, and effective.

For more information on the trainer certification program, please contact us directly at bcctraining@ericsson.com.