Catalog
Catalog

We want to assure that you find the correct training for your organization.

Depending on your training needs you can browse the different areas of our training catalog:

 

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  1. FolderCharging & Billing in One 
    1. FolderBrowse by Topic 
      1. FolderFundamentals 
        1. SY-1CB212 Charging & Billing in One 2.1 Overview 
      2. FolderBSCS iX for Charging & Billing in One 
        1. SY-1CB214 BSCS iX Experience 
        2. TA-1CB212 Rate Plans for BSCS Controlled Contracts 
        3. TA-2CB211 Rate Plans for CS Controlled Contracts 
        4. TA-2CB213 Billing Time Promotions 
        5. BA-3CB213 BSCS iX Message Processing 
        6. BA-3CB212 Billing Process 
        7. BA-3CB213 Billing Advanced 
        8. SY-2CB212 BSCS iX System and Resource Administration 
        9. CC-1CB212 Customer Care 
        10. CC-2CB223 CSR Trainer Workshop 
        11. DB-1CB211 Introduction to BSCS Database 
        12. DB-2CB214 Database - Focus on BSCS Reporting 
        13. DB-3CB214 Database - Focus on BSCS Daily Operations 
        14. FI-2CB233 Customer Accounts in Charging & Billing in One 
        15. FI-2CB231 General Accounting in Charging & Billing in One 
        16. FI-3CB221 Taxation 
        17. IF-2CB232 Overview of SOI and CX Customization 
        18. IF-3CB215 Developer Package - Customer Care Focus 
        19. IF-3CB225 Developer Package - SOI Component Focus 
        20. IF-2CB222 Service Oriented Interfaces - Technical Overview  
        21. CC-3CB212 Web Client Customization - Appearance and Content 
      3. Charging System (CS) 5.0 
      4. Ericsson Multi Activation (EMA) 6.0 
      5. Multi Mediation 7.0 
  2. FolderBSCS iX Release 3 
    1. FolderBrowse by Topic 
      1. FolderBSCS System 
        1. ESY-1JE12 e-Training: BSCS iX Release 3 Basic 
        2. SY-1JE12 BSCS iX Release 3 Overview 
        3. SY-1JE19 BSCS iX Release 3: Starter Training 
        4. SY-1JE10 Starter Training for Integrators 
      2. FolderBSCS Upgrade 
        1. USY-ISJE11 Overview of New Features – BSCS iX Release 2 to iX Release 3 
        2. USY-HAJE11 Overview of New Features: BSCS iX Release 1 to iX Release 3 
        3. USY-8JE11 Overview of New Features: BSCS 8 to iX Release 3 
        4. MB-HAJE17 BSCS Upgrade Training: iX to iX Release 3 
        5. MB-8JE19 BSCS Upgrade Training: 8 to iX Release 3 
      3. FolderBusiness Partners 
        1. CP-2JE12 Content Provider and Content Products 
      4. FolderCustomer Care 
        1. CC-1JE11 Introduction to Customers and Contracts 
        2. CC-2JE12 Customer and Contract Maintenance 
        3. CC-9JE11 Customer Care - Exercises 
        4. CC-2JE23 CSR Trainer Workshop for Customer Care 
      5. FolderDatabase 
        1. DB-1JE11 Introduction to BSCS Database 
        2. DB-2JE14 Database - Focus on BSCS Reporting  
        3. DB-3JE14 Database - Focus on Daily BSCS Operations  
      6. FolderFinance 
        1. FI-2JE31 General Accounting 
        2. FI-2JE33 Customer Accounts 
        3. FI-3JE21 Taxation 
      7. FolderProducts and Promotions 
        1. ETA-1JE11 e-Training: Creation of Promotion Packages 
        2. ETA-1JE21 e-Training: Creation of Cost Control Services and Packages 
        3. TA-1JE12 Rate Plans 
        4. TA-2JE31 Free Units 
        5. TA-2JE42 Cost Control 
        6. TA-2JE13 Promotion Packages in Motivation and Incentives 
        7. TA-2JE21 Top-Up Packages 
        8. TA-2JE32 Discounting in BSCS 
        9. TA-9JE11 Discounting Workshop 
        10. TA-3JE32 Service Configuration 
      8. FolderRating and Billing 
        1. TA-2JE12 System Scenarios 
        2. BA-3JE15 Rating and Billing  
        3. BA-3JE13 Billling Advanced 
        4. ABA-3JE20 Rating and Billing Add-ons 
      9. FolderTraining Packages 
        1. FolderPSB-2JE10 Training Package: BSCS iX Release 3 - Essentials 
          1. Curricula PBS-2JE10 
        2. FolderPSB-3JE10 Training Package: BSCS iX Release 3 - Extension 
          1. Curricula PSB-3JE10 
      10. FolderWeb Client Customization and Interfaces 
        1. IF-2JE11 Overview of BSCS Interfaces 
        2. IF-2JE22 Service-Oriented Interfaces – Technical Overview 
        3. IF-2JE32 Overview of SOI and CX Customization 
        4. CC-3JE12 Web Client Customization - Appearance and Content 
        5. IF-3JE15 Developer Package - Customer Care Focus 
        6. IF-3JE25 Developer Package - SOI Focus 
      11. FolderHigh Availability 
        1. IN-3JE10 High Availability Configuration Workshop 
      12. FolderInstallation and Maintenance 
        1. IF-4JE15 BSCS iX Release 3 Rollout Workshop 
        2. IF-4JE12 Data Migration Framework (DMF) Installation Workshop 
        3. IF-4JE11 DBXtract Workshop 
    2. FolderBrowse by Audience 
      1. Accounting 
      2. Analysts and Consultants 
      3. Application Support 
      4. Billing 
      5. Customer Care 
      6. Development 
      7. Pricing Configuration 
      8. Rating 
      9. Sales and Marketing 
      10. System Integrators 
  3. FolderBSCS iX Release 2 
    1. FolderBrowse by Topic 
      1. FolderBSCS System 
        1. ESY-1IS12 BSCS iX Release 2 Basic 
        2. SY-1IS12 BSCS iX Release 2 Overview 
        3. PSB-1IS10 BSCS iX Release 2: Starter Training 
        4. SY-3IS10 Starter Training for Integrators 
        5. SY-4IS10 PNVE Workshop for a Rollout Shipment 
        6. SY-4IS25 BSCS iX Release 2 Installation Workshop with LISA 
      2. FolderBSCS Upgrade 
        1. USY-5IS12 Overview of New Features - BSCS 5.2x to iX Release 2 
        2. USY-6IS12 Overview of New Features - BSCS 6 to iX Release 2 
        3. USY-7IS11 Overview of New Features - BSCS 7 to iX Release 2 
        4. USY-8IS11 Overview of New Features - BSCS 8 to iX Release 2 
        5. USY-HAIS11 Overview of New Features - BSCS iX to iX Release 2 
      3. FolderBusiness Partners 
        1. BP-2IS11 GSM Roaming Partner Handling 
        2. CP-2IS12 Content Provider and Content Products 
      4. FolderCustomer Care 
        1. ECC-1IS11 e-Training: Customer and Contract Handling 
        2. CC-1IS11 Introduction to Customers and Contracts 
        3. CC-2IS12 Customer and Contract Maintenance 
        4. CC-9IS11 Customer Care – Exercises 
        5. CC-2IS23 Customer Care: Train-the-Trainer Workshop 
      5. FolderDatabase 
        1. ADB-3IS10 Database – Assembly Seminar 
      6. FolderFinance 
        1. FI-2IS11 Accounts Receivable – Basics 
        2. FI-2IS31 Finance – General Accounting 
        3. FI-2IS33 Finance – Customer Accounts 
        4. FI-3IS12 Finance – Technical Aspects 
        5. FI-3IS21 Taxation 
      7. FolderProducts and Promotions 
        1. ETA-1IS11 e-Training: Creation of Promotion Packages 
        2. ETA-1IS21 e-Training: Creation of Cost Control Services and Packages 
        3. TA-1IS12 Services and Rate Plans 
        4. TA-1IS13 Motivation and Incentives 
        5. TA-2IS31 Free Units 
        6. TA-2IS42 Cost Control 
        7. TA-3IS31 Service Configuration 
        8. TA-2IS32 Discounting in BSCS 
      8. FolderRating and Billing 
        1. TA-2IS11 System Scenarios 
        2. ABA-3IS10 Rating and Billing – Assembly Seminar 
        3. ABA-3IS20 Rating and Billing Add-ons – Assembly Seminar 
      9. FolderWeb Client Customization and Interfaces 
        1. CC-3IS12 Web Client Customization - Appearance and Content 
        2. CC-3IS22 Customer Center Customization – Functional Area 
        3. IF-2IS22 Service-Oriented Interfaces - Overview 
        4. IF-3IS15 Developer Package – Customer Care Focus 
        5. IF-3IS25 Developer Package - SOI Component Focus 
        6. IF-4IS11 DBExtract 
        7. IF-4IS12 Data Migration Framework Workshop 
      10. FolderTechnologies 
        1. MK-2IS11 GPRS Support in BSCS 
        2. MK-2IS41 Virtual Private Networks in BSCS 
  4. FolderECMS 2.0 
    1. FolderBrowse by Topic 
      1. FolderOverview  
        1. ECC-1E211 e-Training: Ericsson Customer Management System Basics 
        2. SY-1E211 Introduction to ECMS 2.0 
      2. FolderProduction 
        1. CC-1E212 ECMS 2.0 Front-Office Tasks  
        2. CC-2E212 ECMS 2.0 Back-Office Tasks 
      3. FolderConfiguration, Operations and Maintenance 
        1. IF-4E214 ECMS 2.0 Rollout Installation Workshop 
        2. IF-3E215 ECMS 2.0 Developer Package 
        3. IF-3E212 ECMS 2.0 Web Client Customization - Appearance and Content 
        4. OM-3E213 ECMS 2.0 Operations and Maintenance 
    2. FolderBrowse by Audience 
      1. Analysts and Consultants 
      2. Application Support 
      3. Customer Care 
      4. Development 
      5. System Integrators 
  5. FolderiX Collections Release 2 
    1. iXC-1C211 iX Collections Release 2 Overview 
    2. iXC-2C212 iX Collections Release 2 Workshop 
  6. FolderiX Collections Release 1 
    1. iXC-2C111 iX Collections Overview 
    2. iXC-3C113 iX Collections Workshop